At Esthertess, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.esthertess.com (“the Site”). By accessing or using our Site, you agree to the terms outlined in this policy. Please read this document carefully.
1. Information We Collect
We collect the following types of information:
a. Personal Information: When you make a purchase, register an account, subscribe to our newsletter, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (e.g., credit card details)
b. Non-Personal Information: We also collect non-personal data that helps us improve the user experience and website functionality. This may include:
- IP address
- Browser type
- Device information
- Referring URLs
- Pages visited and time spent on our site
- Interaction with Site features
c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that enable us to remember your preferences and provide you with a personalized experience. You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill orders, including shipping and payment processing.
- Customer Support: To respond to inquiries, provide customer service, and resolve issues.
- Marketing and Communication: To send promotional emails, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze site performance, fix bugs, and enhance functionality.
- Security: To monitor transactions for fraud prevention and ensure the safety of our website.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:
- Service Providers: We may share your information with third-party vendors (such as payment processors, shipping providers, and email marketing platforms) who help us operate our business and deliver services to you.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and implement a variety of security measures to safeguard it. These measures include encryption, firewalls, and secure socket layer (SSL) technology for payment processing. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
a. Access and Update Your Information: You can access and update your personal information through your account settings or by contacting our customer support team.
b. Opt-Out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the emails we send or by contacting us directly.
c. Data Deletion: You have the right to request the deletion of your personal information, subject to legal obligations or business needs.
d. Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our Site.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites before sharing your personal information.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
EstherTess
Email: support@esthertess.com
Website: www.esthertess.com
By using our Site, you consent to this Privacy Policy and agree to its terms.